We are happy to help. Please contact us via e-mail during business hours.

Hours of Operations (PST): Monday–Friday: 8:00AM–5:00 PM

ORDERS

If you have a question about an order you have already placed, or would like to check the status of your order, please email us with your order number at customerservice@directluxury.com.

GENERAL QUESTIONS
For general customer service questions or comments, please email us at customerservice@directluxury.com.
TECHNICAL ISSUES
If you are experiencing technical issues with our site, please email customerservice@directluxury.com.
PRESS
For press inquiries and collaborations, please email customerservice@directluxury.com.
HOURS OF OPERATION

Business hours are Monday-Friday from 8am-5pm PST